GDPR Privacy Notice
Learn about your rights and our responsibilities under the GDPR.
This Privacy Notice aims to inform data subjects about the processing and protection of personal data obtained from users of the website and mobile application (hereinafter referred to as "Platform") managed by Rabam Home Services Trade Industry Inc. ("Rabam" or "Company") located at www.rabam.com and during users' utilization of home services ("Services") provided through the Platform.
Personal data obtained during the use of the Platform may be processed by Rabam as the data controller, in accordance with the Personal Data Protection Law No. 6698 ("Law") within the scope described below.
Personal Data
Personal data obtained during the provision of Services to you are listed below:
name, surname, business or personal email address, phone number, home or workplace address, home or workplace characteristics, passwords and similar security information used for identity verification and account access, demographic data such as age, gender, country, data required for payment processing, answers you have given as a result of surveys we have prepared on a voluntary basis for you to present your evaluations within the scope of Services. other user information obtained through cookies for the purpose of providing users' access to Services and determining usage habits (You can access detailed information about the processing of personal data obtained through cookies from <Cookie Privacy Notice>.), In addition, during the use of Services by mobile application users and subject to user consent; the following additional information may also be processed via user devices:
phone book, notification of your usage, evaluation and order information within the scope of the Platform to Platform users in your phone book if you have explicit consent, location data, microphone, camera or photo gallery.
Purposes of Processing Your Personal Data
Your personal data obtained during the provision of Services to Platform users may be processed in accordance with the basic principles set forth in the Law and within the framework of the personal data processing conditions specified in Articles 5 and 6 of the Law, for the purposes of receiving membership applications and carrying out necessary membership procedures, performing user and account definitions, performing identity verification procedures, performing operational activities aimed at ensuring the security of information provided by users, monitoring legal affairs, ensuring the legal, technical, commercial and business security of our Company and relevant persons in business relationship with our Company, performing operational activities aimed at ensuring that activities carried out within the scope of the Platform are conducted in accordance with legislation, ensuring the security of Company operations, conducting accounting, finance and payment operations, conducting investor relations activities, conducting sales and marketing activities, member relations management, sending instant notifications and reminders regarding Services to application users, conducting operations related to service requests created by users through the Platform, performing activities aimed at ensuring that contractors act in accordance with contractor commitments and current legislation during the provision of Services by contractors, receiving, evaluating and finalizing user requests and complaints, analyzing user and service provider feedback and improving business processes, ensuring the operation of Platform features and conducting information and system security operations, managing optimization processes and technical and business development activities, implementing improvements aimed at improving user experience and increasing satisfaction, conducting activities aimed at increasing users' loyalty to Services provided through the Platform, conducting communication activities, conducting support activities related to Services, and if you have explicit consent, promoting, marketing and increasing brand awareness of Services in digital or other channels, conducting advertising, promotion, promotional etc. marketing activities in digital or other channels, and providing interaction by notifying your usage, evaluation and order information within the scope of the Platform to Platform users in your phone book for the purposes ("Purposes").
This text contains basic information about how your personal data is processed. For detailed information, please review our full GDPR policy.
Contact Information
For questions regarding your personal data support@rabam.com